Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you and ChenPo LLC, a North Dakota limited liability company doing business as CloudRepo ("CloudRepo," "we," "our," or "us"). By accessing or using CloudRepo's services ("Services"), you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

CloudRepo provides cloud-based repository management services for Maven, PyPI, and other package formats. Our Services include artifact storage, distribution, access control, unmetered data transfer, unlimited repositories, and related features as described on our website.

3. Account Registration

3.1 Account Creation

To use our Services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Requirements

• You must be at least 18 years old or the age of legal majority in your jurisdiction
• You must provide valid contact information
• You must not create accounts for automated or fraudulent purposes
• You are responsible for all activity under your account

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to:

• Comply with all applicable laws and regulations
• Use the Services only for legitimate software development and distribution
• Respect the intellectual property rights of others
• Maintain the security of your account and promptly notify us of any unauthorized use

4.2 Prohibited Use

You agree NOT to:

• Upload or distribute malware, viruses, or harmful code
• Use the Services for illegal activities or to violate any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use the Services to store or distribute pirated software
• Resell or redistribute our Services without authorization
• Use automated systems to access the Services in a manner that exceeds reasonable use
• Upload content that infringes on intellectual property rights

4.3 Data Transfer and Fair Use

All CloudRepo plans include unmetered data transfer. There are no per-gigabyte charges for uploading or downloading your artifacts. This is provided on a fair use basis, provisioned for typical software development usage patterns.

If your data transfer usage significantly exceeds typical patterns for your plan, we follow a collaborative process:

• Notify: We will contact you to let you know about the unusual usage
• Understand: We will work to understand your use case and requirements
• Collaborate: Together, we will explore solutions that work for you, which may include CDN integration, custom infrastructure, or a plan better suited to your needs
• Notice: If any adjustments to your service are necessary, we will provide at least 30 days' written notice before making changes

We will never send you surprise bills, and we will never suspend your account for high usage without first having a conversation with you. High data transfer usage alone is not grounds for immediate account termination (see Section 9.2).

Fair use excludes activities outside the intended scope of the Services, such as using CloudRepo as a general-purpose CDN for non-artifact content, or conducting stress testing or load testing against our infrastructure without prior arrangement.

5. Payment Terms

5.1 Subscription Plans

Our Services are offered under various subscription plans as described on our pricing page. Each plan includes a storage allocation, unmetered data transfer (see Section 4.3), unlimited repositories, and unlimited users. By selecting a plan, you agree to pay the associated fees.

5.2 Billing and Refunds

• Subscription fees are billed in advance on a monthly or annual basis
• Subscription fees for the current billing period are non-refundable. Your plan remains active through the end of your paid period
• There are no early termination fees. You may cancel at any time and continue using the Services through the end of your current billing period
• We reserve the right to change our pricing with 30 days' notice
• You are responsible for all taxes associated with your use of the Services

5.3 Free Trial

We may offer a free trial period. We will notify you before your trial ends. If you take no action, your trial will simply expire and you will not be charged. You will never be automatically enrolled in a paid plan without your explicit consent.

6. Intellectual Property Rights

6.1 Your Content

You retain all rights to the content you upload to our Services. By uploading content, you grant us a limited license to store, backup, and distribute your content solely for the purpose of providing the Services.

6.2 Our Property

The Services, including all software, text, graphics, logos, and other content, are owned by ChenPo LLC d/b/a CloudRepo and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our Services.

7. Data Privacy and Security

7.1 Privacy Policy

Your use of our Services is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review it carefully.

7.2 Data Processing Agreement

For customers who require a formal data processing agreement, our DPA is available at our Trust Center. The DPA covers data processing obligations, sub-processor disclosures, and data subject rights.

7.3 Data Residency

All customer artifacts and account data are stored exclusively in the United States on AWS infrastructure. Certain operational subprocessors may process limited categories of operational data in other jurisdictions — see our subprocessor list for details.

7.4 Security and Breach Notification

We implement industry-standard security measures to protect your data, including encryption at rest and in transit. In the event of a security breach affecting your data, we commit to notifying affected customers within 72 hours of confirmed discovery. Details of our security practices are available at our Trust Center.

8. Service Availability

8.1 Availability

We strive to maintain 99.9% uptime for our Services. Scheduled maintenance will be announced in advance when possible. While we work hard to meet this target, this is an aspirational goal and not a contractual guarantee of specific uptime levels.

8.2 Support

Support levels vary by subscription plan. We aim to respond to all support requests within the timeframes specified for your plan.

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support. Your plan remains active through the end of your current paid billing period. There are no early termination fees.

9.2 Termination by Us

For non-critical violations of these Terms, we will provide written notice describing the issue and a 15-day cure period to resolve it. If the violation is not resolved within 15 days, we may suspend or terminate your account.

For critical violations — including security threats, illegal activity, or conduct that poses an immediate risk to our infrastructure or other users — we may suspend your account immediately. In such cases, we will promptly notify you of the suspension and the reason for it, and provide you with an opportunity to respond.

High data transfer usage alone does not constitute grounds for immediate termination. Usage concerns are handled through the collaborative process described in Section 4.3.

9.3 Effect of Termination

Upon termination, your data will remain available for retrieval for 30 days. During this 30-day period, you may request a full export of your artifacts and data. After 30 days, your data will be deleted from our systems unless retention is required by law. See Section 14 (Data Export and Portability) for details on export options.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDREPO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10.3 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10.4 Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service provider outages. The affected party will make reasonable efforts to mitigate the impact and resume performance as soon as practicable.

11. Indemnification

11.1 Your Indemnification of CloudRepo

You agree to indemnify and hold ChenPo LLC d/b/a CloudRepo, its officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Services, your content uploaded to the Services, or your violation of these Terms.

11.2 CloudRepo's Indemnification of You

CloudRepo will indemnify, defend, and hold you harmless from any third-party claims alleging that the CloudRepo platform itself infringes a third party's intellectual property rights, provided that you promptly notify us of the claim, give us sole control of the defense and settlement, and cooperate with our reasonable requests in connection with the defense. This indemnification does not apply to claims arising from your content, your modifications to the Services, or your use of the Services in combination with third-party products not provided by CloudRepo.

12. DMCA and Intellectual Property Complaints

12.1 Designated Agent

CloudRepo respects the intellectual property rights of others. Our designated agent for receiving notifications of claimed infringement under the Digital Millennium Copyright Act (DMCA) is:

• DMCA Agent: Legal Department
• Email: legal@cloudrepo.io
• Company: ChenPo LLC d/b/a CloudRepo

12.2 Notification Process

If you believe that content hosted on CloudRepo infringes your copyright, please send a notification to our designated agent that includes:

• Identification of the copyrighted work you claim has been infringed
• Identification of the material you claim is infringing, with sufficient detail for us to locate it
• Your contact information (name, address, telephone number, and email)
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on their behalf
• Your physical or electronic signature

12.3 Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification to our designated agent. The counter-notification must include your identification of the removed material, a statement under penalty of perjury that you have a good faith belief the material was removed by mistake, your consent to jurisdiction in North Dakota federal court, and your physical or electronic signature.

12.4 Repeat Infringer Policy

CloudRepo will terminate the accounts of users who are determined to be repeat infringers of intellectual property rights, in appropriate circumstances and at our discretion.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of North Dakota, United States, without regard to conflict of law principles.

13.2 Tiered Resolution Process

Before initiating formal proceedings, both parties agree to attempt to resolve disputes through the following process:

• Informal Resolution (30 days): Either party may initiate an informal dispute resolution process by providing written notice to the other party describing the dispute. Both parties will attempt in good faith to resolve the dispute through direct communication within 30 days of the notice
• Mediation: If the dispute cannot be resolved informally within 30 days, either party may initiate mediation administered by a mutually agreed-upon mediator. The costs of mediation will be shared equally by both parties
• Litigation: If mediation does not resolve the dispute, either party may bring an action in the state or federal courts located in North Dakota

13.3 Small Claims Exception

Nothing in this section prevents either party from seeking relief in small claims court for disputes within the court's jurisdictional limits.

14. Data Export and Portability

You may export your artifacts at any time using CloudRepo's standard APIs. Artifacts are stored and served in standard package formats (Maven, PyPI, and others), so you can retrieve them using the same tools you use to download packages in your normal development workflow. There are no proprietary formats or lock-in mechanisms. If you need assistance with a bulk export, contact our support team.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and ChenPo LLC d/b/a CloudRepo regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent.

17. Contact Information

For questions about these Terms, please contact us at:

• Email: legal@cloudrepo.io
• Company: ChenPo LLC d/b/a CloudRepo
• Jurisdiction: North Dakota, United States